The seminars will be covering current issues within the care sector and are free for visitors to attend. CPD certificates are available for seminar attendees upon completion of a Certificate Request Form which will be available at the show.
See below and check out our amazing seminar programme for Wales 2023 along with our incredibly talented speakers.
New to Care Roadshows Wales this year is the addition of our exciting speaker panels! Our experts will be speaking on a range of topics from recruitment, future for the care sector and an update from inspectors! Check them out below along with our popular single speaking slots.
10.15am – 11.00am: Panel Discussion: Raising the Profile of Social Care
- How can the sector collectively raise the profile of social care?
- How can the profile of and skills of care workers and also individuals within care themselves be recognised?
- What needs to be done to ensure the wider community views care workers as professionals and how can we attract and retain more diverse talent?
Lindsay Rees, Head of Social Care Content, Quality Compliance Systems Ltd
David Glover, Joint CEO, Caremark UK
Aneurin Brown, Managing Director, Hallmark Care Homes
Sanjiv Joshi, Care Forum Wales Treasurer & Director of Caron Group
11.30am – 12.00pm: A Caring Workforce
- Retention vs. Recruitment: establishing a culture of caring for staff, as well as clients, to boost staff retention
- People Development: the importance of offering a career pathway programme to frontline carers, so they choose to make care a career for life
- Diversity in Care: the importance of ensuring that our workforce is diverse to reflect our culturally diverse nation, and, therefore client groups.
Amrit Dhaliwal, CEO, Walfinch
12.45pm – 1.30pm: Panel Discussion: Future of Dementia Care
- How can we become a more dementia-friendly community?
- Can an integrated care system help to improve the diagnosis of dementia?
- What might life enrichment look like for those with dementia?
- How can people with dementia be supported to stay in their own homes?
Sally Knocker, Consultant Trainer, Meaningful Care Matters
Dr Jane M Mullins, Dementia Nurse Consultant, Founder of Finding the Light in Dementia
Dr Zoe Lucock, Director & Consultant Behaviour Analyst, Positive Ageing Consultancy & Training
Jolian Ardolino, Wales Country Manager, Alzheimer’s Society Cymru
This Panel discussion will also include a person living with dementia
2.15pm – 2.45pm: Reflections From the Chief Inspector
“Making a Difference – Key Factors that Make a Good Service”
Join Gillian Baranski as she sheds light on the key factors that distinguish exceptional care services. Attendees can expect to gain valuable knowledge and a fresh perspective on how to make a difference and elevate care services to ensure the best outcomes for individuals.
Gillian Baranski, Chief Inspector, Care Inspectorate Wales
Our speakers will be sharing their years of knowledge, strategies and tactics in our exciting seminars and panel sessions!
Take a look below to find out more about each of our experts and why you won’t want to miss seeing them in action.
Amrit Dhaliwal’s Bio
Amrit Dhaliwal, 36, is the CEO of Walfinch, which specialises in providing home care services to enable people to continue living independently in their own homes.
Amrit brings together his commitment to quality, care sector skills and experience as an award-winning businessman, where he leads the parent company of the network of franchised Walfinch care offices across the UK.
After graduating from Keele University with a degree in History & Economics, Amrit realised very quickly he needed to be in business for himself. After transforming an Italian deli in Richmond in Surrey into an award winning Italian restaurant and developing and a successful tea shop, he sold both and invested the profits into several property development sites in London. At the same time, he developed a well-known domiciliary care franchise in Oxford from a standing start to £1 million turnover over six years, developing a valued core team of 70 and winning Franchisee of the Year award.
This practical experience has given Amrit clear insight on how to help each franchisee develop their business effectively and reach their goals. Walfinch’s mission is to work with each franchisee using Walfinch’s system to develop a client focused and profitable business.
Aneurin Brown’s Bio
Aneurin Brown is the Managing Director of Hallmark Care Homes which is an established, family-run care provider that has three CQC rated ‘Outstanding’ homes. It provides residential, nursing and dementia care to 1,250 residents across 22 locations in England and Wales and has won 100 awards over the last 25 years including; ‘Residential Care Provider’ at the 2021 Health Investor, National Care and Leaders in Care Awards ceremonies.
During his career with Hallmark Aneurin has been recognised both internally and externally winning the NASHICS (National Association of Health and Safety in Care) Best Practice Award, Wales Care Awards Newcomer Award and Hallmark Care Awards Rising Star Award and Jim Sanders Award.
Aneurin is a Chartered Health and Safety professional with particular areas of focus and specialisms in regulation, risk management, environmental health and policy.
Aneurin is a fluent Welsh speaker and in his spare time is Chair of the National Eisteddfod of Wales Technical Committee.
David Glover’s Bio
David joined Caremark in 2014 heading up the franchise recruitment team, bringing with him a wealth of knowledge and experience in retail, hospitality and the fast-food industry. This knowledge and experience provided David with a strong understanding and appreciation of the challenges of recruitment and retention and that of staff welfare and support. In 2018 David took on the role of Managing Director overseeing all departments within the business including operations, franchise recruitment, training, marketing and IT. Following the passing of Caremark’s founder and former CEO Kevin Lewis, David was appointed Joint CEO alongside Lisa Fyfe, Caremark’s Finance Director.
David had ambitions to dramatically drive the business forwards whilst building on the foundations that Kevin had created. What has always been at the heart of the business are Caremark’s core values and since becoming Joint CEO David has been intrinsic in developing the brand and bringing it into the 21st century. Seeking to recruit the best marketing and operations directors, David has employed a brand new senior leadership team who have revamped Caremark through effective marketing and modern direction. Since his appointment as Joint CEO, relationships and engagement with franchisees has grown stronger and the network has continued to grow.
With 132 franchise offices across the UK, India, Ireland and Malta, Caremark has a great reputation for excellence in care, as well as developing award-winning franchise owners. In August 2022 David was recognised as one of the most influential leaders in the home care sector being named in Home Care Insight’s Power List. The list recognises individuals who are shining examples of excellence and innovation and have advanced, flourished, and truly made their mark in the industry that year.
Dr Jane Mullins
Dr Jane Mullins’ Bio
Dr Jane M. Mullins is a dementia nurse consultant, who has worked with people who have
dementia and their families for over 30 years. This includes:
• Supporting people during their diagnosis in memory clinics and providing support
throughout all stages of their condition
• Care assistant, Nurse and Manager in care homes and hospital
• Researching with people to help them get their voices heard through her PhD
• Member of dementia research and ethics governance advisory board
She has brought together people living with dementia, carers and leading professionals and
researchers to contribute to her book, courses and training.
It is her mission to educate health and social care professionals, public sector workers,
volunteers, families and members of the public about how demenGa affects people, and
how we can support them in our communiGes and care seIngs to live well and meaningful
lives through her Finding the Light in DemenGa training, courses and consultancy
Dr Zoe Lucock
Dr Zoe Lucock
Dr. Lucock is a Board-Certified Behaviour Analyst and UKBA (cert) who completed her PhD at Bangor University researching behaviour-analytic assessments with older adults with dementia. She is passionate about bringing high quality behavioural support to the older adult community and along with Dr Emma Williams founded Positive Ageing Consultancy & Training – the UK’s first Behaviour Analyst led behavioural gerontology service provision. Dr Lucock’s areas of interest are engagement in older adults, managing behavioural issues of older adults with dementia, dementia in older adults with intellectual disabilities, and evidence-based carer training to increase quality of life in older adults in long term care settings. Her research has been published in a number of scientific journals and she has been invited to share her expertise at conferences both nationally and internationally. She currently serves as the chair for the Association for Behaviour Analysis International’s Behavioural Gerontology Special Interest Group.
Gillian was appointed as Chief Inspector of Care Inspectorate Wales in October 2016.
Gillian joined the Welsh Government in 2010 as the Chief Executive of CAFCASS Cymru, but first became a civil servant in 2005 as the Home Office Crime Director for Wales. Gillian previously worked as a barrister for the Magistrates’ Courts Service including serving as the Justices’ Chief Executive of South Wales Magistrates’ Courts Committee.
For services to vulnerable children in Wales, Gillian received an OBE in the Queen’s Birthday Honours in 2015.
Penodwyd Gillian Baranski fel Prif Arolygydd Arolygiaeth Gofal Cymru ym mis Hydref 2016.
Ymunodd Gillian â Llywodraeth Cymru yn 2010 fel Prif Weithredwr CAFCASS Cymru, ond ymunodd â’r gwasanaeth sifil am y tro cyntaf yn 2005 fel Cyfarwyddwr Troseddu’r Swyddfa Gartref yng Nghymru. Cyn hynny, roedd Gillian yn gweithio i Wasanaeth y Llysoedd Ynadon, gan wasanaethu fel Prif Weithredwr Ustusiaid Pwyllgor Llysoedd Ynadon De Cymru.
Derbyniodd Gillian OBE am wasanaethau i blant sy’n agored i niwed yng Nghymru yn ystod Anrhydeddau Penblwydd y Frenhines yn 2015.
Jolian started his career in Dementia as an Advocate, empowering people to have their voices heard, their choices respected, and their rights upheld. He progressed through Local Services Management roles to Wales Country Manager – Local Services and retains a passion for involvement. Currently, he leads a team of over 100 staff and volunteers across Wales to deliver person-centred dementia support in all 7 Regional Partnership Board (RPB) areas. Jolian also collaborates with other organisations and influences activity across regional and national dementia workstream meetings to ensure the delivery of the Dementia Action Plan is impactful for people affected by dementia. As Country Manager, Jolian leads our Help & Hope strategy, ensuring that we increase our impact and reach, and increase diagnosis rates across Wales. Since he came into post in October 2022, we have increased Alzheimer’s Society services across Wales, begun a Cultural Competence scheme with Diverse Cymru, won Welsh Charity of the Year Award for best use of Welsh Language and have supported 5300 people affected by dementia.
Lindsay Rees’ Bio
Lindsay joined QCS in May 2022 as the Head of Social Care Content following 17 years working as senior leader in Adult Social Care. She is a qualified adult nurse and has previously held operational leadership roles including, registered manager, regional support manager, regional clinical quality manager, head of quality and director of health.
Lindsay is an experienced professional who brings with her expertise in commercial operational leadership, clinical governance, quality assurance and quality improvement in nursing homes. She has dedicated her career in social care to leading, supporting, and mentoring teams to provide exceptionally high standards of care for people in social care.
Her role at QCS is an exciting opportunity to use her extensive operational knowledge and insight to drive forward quality and innovation and continue on her mission to support people to live well in social care.
Sally Knocker’s Bio
Sally has worked proudly with older people for her entire career over 35 years. She is a Consultant Trainer with Meaningful Care Matters, an international organisation motivating teams to create a real sense of family and home for people living in care settings using the renowned Butterfly Approach® to dementia care. Sally was the first London Regional Development Officer for the Alzheimer’s Society setting up local branches and carers’ support groups. She also spent ten years with the charity NAPA, the National Association of Activity Providers and continues to pursue her passion for ensuring that, as we age and if we develop dementia, there can still be purpose, love and laughter. Sally trained as a dramatherapist and has an interest in hearing individual stories and bringing out the playful side in people through creativity. She is the author of a range of books and publications in the field of older people’s care and the needs of older LGBTQ+ people.
Sanjiv Joshi’s Bio
Speaker bio coming soon.