The seminars will be covering current issues within the care sector and are free for visitors to attend. CPD certificates are available for seminar attendees upon completion of a Certificate Request Form which will be available at the show via QR codes that can be scanned in the seminar room.
Further speakers to be revealed soon. Stay tuned for programme updates.
2024 Programme
10.15am -11.00am: Future-Ready Workforces: Balancing Retention, Wellbeing and Development
Engage in a forward-looking panel discussion exploring the intricate balance of retention, wellbeing and personal development, offering insights for cultivating adaptable and thriving teams in evolving environments.
Rob Martin, Managing Director, Anchor
Sue Cawthray, CEO, Harrogate Neighbours Housing Association
Damien Wilkins, Manager, Care Character
11.30am -12.00pm: Making Meaningful Activity an Essential Part of Dementia Care
We all want to improve the quality of life and the wellbeing of those affected by dementia. Amid the many debates on what this means, we can be confident that the pandemic years showed us what is important to those living with dementia:
• How a person spends their day through meaningful activity
• Their connections with those they love.
This seminar explores opportunities to craft a sustainable care model that allows paid and unpaid carers to work together to focus on these priorities and work together as true care partners.
Helen Johns, Dementia Care, Activity & Wellbeing Specialist/Author, HMJ Consultancy
12.45pm – 1.30pm: Technology Integration in Care – Best Approaches and Innovations
Delve into health and social care enabling technology. Our panel discusses best approaches and innovations in integrating technology into care, exploring ways to enhance user outcomes, support person-centred approaches and streamline healthcare processes.
Tommy Henderson Reay, Registered Social Worker, Social Care Digital Engagement at Digitising Social Care Programme
Antony Hall, Executive Director of Regulation & Nominated Individual, Park Homes UK
Rachael Crook, CEO, Lifted Care
Nick Swash, Deputy Chief Executive Officer, Yorkshire Care Group
2.15pm – 2.45pm: An Update From the CQC
With the rollout of the single assessment framework almost complete; join us for an overview of the single assessment framework including the quality statements, evidence categories and how we will be scoring in the future. There will also be an opportunity to ask questions within the session.
Alison Chiltern, Deputy Director North Network, Care Quality Commission
Our speakers will be sharing their years of knowledge, strategies and tactics in our exciting seminars and panel sessions!
Take a look below to find out more about each of our experts and why you won’t want to miss seeing them in action.
Further speakers to be announced soon!
Antony Hall
Antony Hall’s Bio
Following a successful career in Primary Care, Antony began work as an Inspector of care homes with CQC, where he stayed for nearly 10 years. The last three years of his time at CQC were spent as the Head of Inspection for the whole of London. Antony is also well known for providing focus on the importance of oral care and wrote the influential CQC report ‘Smiling Matters’.
Antony joined HC-One, the country’s largest residential care provider, in 2020 and was responsible for all aspects of insights, quality assurance and governance. He led the largest digitalisation programme ever implemented in social care. Antony also acted HC-One’s Nominated Individual with CQC.
More recently, Antony has joined ParkHomes UK as an executive director with the aim of accelerating regulatory outcomes across a portfolio of homes in England and Scotland.
Antony has recently been retained by Radar Healthcare as an Associate Consultant and is in much demand to speak at events about how to drive improved outcomes for residents.
Damien Wilkins
Damien Wilkins’ Bio
Damien is a recruitment, retention and workforce specialist working in the care sector, with a wealth of experience within the social care space. Damien’s breadth of knowledge stems from previously running a staffing agency, through to providing psychometric assessments Damien is dedicated to making a difference to the sector.
By championing values-based recruitment and innovations in candidate attraction, recruitment, engagement, onboarding, retention and learning and development Damien is looking for tomorrow’s solutions today. With a proven track record of delivering results and a genuine enthusiasm for making a positive impact in the social care sector, Damien is a pivotal member of the Care Character team and a trusted partner for clients seeking to optimize their recruitment and retention strategies.
Helen Johns
Helen Johns’ Bio
Having spent 20 years working in the education and training sector, Helen’s world changed in 2012 when her mum was diagnosed with dementia.
Seeing how dementia and care home life affected her mum and fellow residents, Helen carried out extensive research into meaningful activity to see how it could help. Inspired by her findings, she switched her business focus and has since worked with hundreds of care teams to make meaningful activity an essential part of care.
Throughout that time, Helen seldom told clients about the driving force behind her work but that changed in 2023 when she published a book to help families and unpaid carers in a similar situation. A Duck Out of Water: Mum, dementia and care home life is Helen’s memoir about her mum’s experience and how it affected them both.
Nick Swash
Nick Swash’s Bio
I have been involved in multi sectors over the last 30 years in a commercial and operational role. As CEO of several business over this time in products and services I have seen first hand the importance of Technology and its introduction into an organisation and some of the persistent blocking forces that prevent this happening. Now involved in the Social Care sector I can see those traits exist in this sector and my mission is to break down those barriers. To be a truly professional sector we need to use all the tools available to us to improve the quality of care, improve the efficiency of the businesses, and make more profits or surplus for reinvestment.
Rachael Crook
Rachael Crook’s Bio
Rachael is the CEO and Co-founder of Lifted Talent and SponsorSwitch. Lifted Talent is a technology platform to make it easy and affordable to hire sponsored staff. SponsorSwitch is a new platform which connects exploited sponsored care workers in the UK with ethical care providers. Inspired by her experience caring for her mother, Rachael Co-Founded Lifted Talent after successfully starting Lifted Care, a tech enabled home care provider. In just 4 years Lifted has grown to employ 100+ people, raised £9 Million in investment and Government funding and be crowned the best home care provider in the country at the LaingBuisson Awards. Previously, Rachael was a Senior Advisor in the Prime Minister’s Implementation Unit and consultant with McKinsey & Company where she advised Governments and businesses on strategy and business operations. In 2021 Rachael was named an Obama Leader, one of 36 Leaders in Europe contributing to social change selected by the Obama Foundation. She holds a first class degree from the University of Warwick and an MPhIl for the University of Oxford.
Rob Martin
Rob Martin’s Bio
Rob Martin, as Managing Director Care Services for Anchor the 4th largest Care Home operator, is responsible for 127 care homes, 3 retirement villages, 8 domiciliary care services, and is an Executive Director of Anchor Hanover Ltd. He is also the “Nominated Individual” with the Care Quality Commission.
He was previously the Director of Care Quality and has been working as part of the senior leadership team at Anchor since 2013. Rob has also experience over 5 years as a Non-Executive Director and also a Board member with the National Care Forum since December 2022.
Rob has built his experience in the social care sector over the last 23 years, one of his first roles in social care was as a Registered Manager in the North-West of England. After leaving school, Rob served with 40 Regiment in the Royal Artillery for almost 7 years, where he developed many of the skills that he continues to apply today in a high-pressure role.
He has undertaken the Top Manager Programme with The King’s Fund; the programme has a 30-year history of developing senior leaders within Health and Social Care. Rob was recently recognised as one of the top 10 most influential people in social care as part of the Social Care top 30.
Rob’s most recent achievements include acquiring Halcyon care group (11 care homes), moving to pay the living wage foundation rate for all colleagues in Anchor and opening one of the first carbon neutral care homes in the Country.
Sue Cawthray
Sue Cawthray’s Bio
Sue has worked within the elderly social care sector for over 29 years including hands on support and care, business management and strategic planning, marketing and fundraising and specialising in Nutrition, Hydration and Dementia. Sue has been the Chief Executive of Harrogate Neighbours Housing Association for 19 years supporting older people in the care and Extra Care Sector and the Meals on Wheels Service and received the Queens Award for Volunteers for her food service in June 2020. Sue has held various roles including being on the Housing LIN, Public Sector Alliance and the National Chair of the NACC in 2007/8 and then again in 2019 to 2023. Sue sits on the board of the Independent Care Group and is a trustee of Holbeck Together.
Tommy Henderson Reay
Tommy Henderson Reay’s Bio
A registered Social Worker, Tommy has worked across social care for over 15 years both for local authorities and the not-for-profit care provider sector. He now works for the Digitising Social Care programme across NHS England and DHSC supporting adult social care with digital transformation. Having worked both locally and nationally, Tommy is focused on ensuring that those drawing on care and support as well as those who work in social care have the skills they need to engage with technology. In addition, he is a trustee of youth engagement charity, Grow UK, in Sheffield and loves anything related to sport, music or food.