The seminars will be covering current issues within the care sector and are free for visitors to attend. CPD certificates are available for seminar attendees upon completion of a Certificate Request Form which will be available at the show.
We can’t wait to see you all in Scotland on the 16th April 2024, check out below our amazing CPD seminar programme from Care Roadshow Scotland 2023 along with our incredibly talented speakers.
Our experts will be speaking on a range of topics from technology, human connection, raising the profile for social care, and an update from inspectors! Check them out below along with our popular single speaking slots.
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Programme
10.15am – 10.45am: What price dignity? Delivering care in the midst of ongoing challenge.
The social care sector – whether in care at home or care home delivery – has had to endure an ongoing series of challenges including a global pandemic, workforce retention and recruitment challenges, a cost of living and energy crisis, unsustainable funding models and a lack of political resolve beyond a focus on the NHS. Is it possible to maintain quality, human rights-based care and support in such a context? This session will deliver an up to the minute analysis of the state of social care in Scotland and offer some potential solutions to the challenges.
Dr Donald Macaskill, CEO, Scottish Care
11.15am – 12.00pm: Panel Discussion: Balancing Technology and Human Connection
• How can technological advancement be used to relieve pressures in social care?
• How can technology be used to deliver an individual-centred approach versus a system-centred approach?
• To what extent will technology be able to support people with dementia and their carers?
• How can technology drive improvements in safety in the homes of older people?
• Will technology improve the way in which care work is performed and its value?
• Learnings from the frontline to effectively integrate technology
Lorcán Murray, Marketing Manager, CarePlanner Ltd
Lindsay Rees, Head of Social Care Content, Quality Compliance Systems Ltd
Nicola Cooper, Technology & Digital Innovation Lead, Scottish Care
Brian Murray, Manager, Abbey Court
Peter Hope, Disabled Activist
12.45pm – 1.30pm: Panel Discussion: Raising the Profile of Social Care
• How can the sector collectively raise the profile of social care?
• How can the profile of and skills of care workers and also individuals within care themselves be recognised?
• What needs to be done to professionalise the sector and attract and retain more diverse talent?
Austen Smyth, CEO, The Richmond Fellowship Scotland
Karen Hedge, Deputy CEO, Scottish Care
Lynn Laughland, CEO, HRM Homecare Services Ltd
Jordan Russell, Resourcing Manager, Balhousie Care Group
2.15pm – 2.45pm: Care Inspectorate priorities: collaborating for world-class social care that meets people’s rights, needs and wishes
This session highlights how the Care Inspectorate continues to deliver on its priorities for scrutiny, assurance and quality improvement within a continuously changing policy landscape, while maintaining clear focus on the Care Inspectorate’s stated mission to provide public assurance about the quality of social care and social work, promoting innovation and driving continuous improvement.
Edith Macintosh, Deputy Chief Executive & Executive Director for Strategy and Improvement, Care Inspectorate
Heather Edwards, Allied Health Professions Consultant, Care Inspectorate
Our speakers will be sharing their years of knowledge, strategies and tactics in our exciting seminars and panel sessions!
Take a look below to find out more about each of our experts and why you won’t want to miss seeing them in action.
Austen Smyth
CEO, The Richmond Fellowship Scotland
Care RoadshowsAusten Smyth’s Bio
Austen Smyth, Chief Executive of The Richmond Fellowship Scotland, has worked in Social Care throughout his career. A qualified Social Worker and Mental Health Officer, Austen held both posts in Local Authority Social Work departments as well as the voluntary sector. Austen’s qualifications are B.A. (Hons) Social Administration, Postgraduate Certificate in Community Education and Certificate of Qualification in Social Work.
Austen joined The Richmond Fellowship Scotland in 2005. He leads the organisation in terms of its overall success and impact for people who require support services. Austen likes to see a difference being made, and enjoys working alongside others who focus in on finding solutions and making an impact or difference. Austen enjoys conversations that are more about the solutions rather than the problems. He also likes clear and fact-based conversation.
Austen has overseen the growth of The Richmond Fellowship Scotland to be the largest Social Cae Charity in Scotland with a Revenue budget in excess of £100m. Austen is the longest continuous standing Board Member of CCPS; the voluntary sector Care Provider Trade Body.
Brian Murray
Manager, Abbey Court
Care RoadshowsBrian Murray’s Bio
I am the manager and co-founder of ScotsCare Ltd. We own and operate Abbey Court Care Home in Easterhouse, Glasgow.
I have worked in social care for over 30 years and its always been my dream to own my own home, as I have always wanted to give residents the best life they can have. Having the freedom to think outside the box and encourage staff to do the same makes us a very homely and welcoming place to live and work.
I am very passionate about implementing technology in care homes as long as its done right and doesn’t overshadow the main operational objectives.
Dr Donald Macaskill
CEO, Scottish Care
Care RoadshowsDr Donald Macaskill’s Bio
Dr Donald Macaskill has worked for many years in the health and social care sectors across the United Kingdom. A particular professional focus has been issues related to dementia, bereavement, palliative care and individual human rights. Most recently he has acted as a Commissioner on the UK Bereavement Commission.
He is the CEO of Scottish Care, the representative body for care providers in the independent sector, namely private, charitable, and employee-owned care organisations which includes care home and home care organisations.
He serves on a number of Scottish, UK and international charities and boards related to health and social care. He is currently on the organising panel of the Global Ageing Biennial Conference which is coming to Glasgow in September 2023.
Edith Macintosh
Deputy Chief Executive & Executive Director for Strategy and Improvement, Care Inspectorate
Care RoadshowsEdith Macintosh Bio
Edith has strategic oversight for developing and strengthening the Care Inspectorate’s quality improvement work across Scotland.
Edith qualified as an Occupational Therapist in 1983 and has worked across health and social care in a variety of roles across Scotland, predominantly in the NHS and latterly was service manager for Occupational Therapy services in the NHS in Perth and Kinross until 2009. She joined the Care Inspectorate (then Care Commission) in 2009 as the Rehabilitation Consultant and provided leadership and improvement expertise for several national initiatives and publications to support providers and partnerships to improve health and wellbeing in the social care sector.
Edith was appointed Head of Improvement Support in 2017 and oversaw development of the Care Inspectorate’s national quality improvement support work. She designed and led the CAPA improvement programme. Edith was appointed Executive Director of Strategy and Improvement in 2018 and Deputy Chief Executive in 2020, and has also acted as Interim Chief Executive.
Edith’s great passion is to inspire people and services to improve, realise their full potential and to make a positive difference to the lives of others.
Follow Edith on Twitter @EAMacahp
Heather Edwards
Allied Health Professions Consultant, Care Inspectorate
Care RoadshowsHeather Edwards Bio
Heather is an Occupational Therapist with over 30 years’ experience working both in the UK and America.
Her current role is the Allied Health Professions (AHPs) Consultant with the Care Inspectorate which is Scotland’s independent scrutiny and improvement body. Heather leads the Health and Social Care Improvement Team and is focusing on how AHPs can support the social care sector, initially in care homes but also more broadly across social care and early learning and childcare. This work is focused on what matters to the people living in the care home and their families as well as the staff supporting them.
Jordan Russell
Resourcing Manager, Balhousie Care Group
Care RoadshowsJordan Russell Bio
Jordan is a vastly experienced Recruitment/HR professional, with a background spanning commercial recruitment, private sector, management of recruitment contracts within the Third Sector and for the past 3 and a half years running the Recruitment function for Balhousie Care Group. In that time he has developed the internal resourcing structure of the organisation, with one of his focuses developing collaborative relationships within the Care Sector and creating different candidate streams.
He sits on different care sector forums and at present is in partnership with different educational establishments, helping to make care a sector people want to enter for a long-term careers and also looking at technological advancements in recruiting and onboarding.
Upon taking up his current role, Jordan gained a CertIHR (in-house recruiting) qualification via the Recruitment & Employment Confederation (REC). Possessing additional qualifications in Leadership and Management, he also spent some years with a prominent Scottish-based, global L&D organisation, which also included recruiting in another complex market.
Karen Hedge
Deputy CEO, Scottish Care
Care RoadshowsKaren Hedge Bio
Karen is an ambassador for social care. Her career began as a paid carer whilst studying at university and whilst rewarding, she quickly became motivated by the pressures on the sector. A champion for participation and co-production, she believes that evidence of impact is the difference it makes for people. Promoter of an evidence-based approach and self-confessed data geek, she sits on the Leadership team of ImPACT working to address the evidence implementation gap. She has worked at various seats round the social care table, as well as for Government and as Director of the Prince of Wales Foundation. In her current role as Deputy CEO of Scottish Care, she continues to shape the future of social care with a focus on human rights, commissioning, fair work, and technology. When not working, this Ayrshire lass can be found on the beach with her family. Wild Sea Woman Leader, coastguard, FRSA MIoD and wannabee salty sea dog.
Lorcán Murray
Marketing Manager, CarePlanner
Care RoadshowsLorcán Murray’s Bio
Lorcán Murray is the Marketing Manager for CarePlanner Home Care Software. He has taken part in panels at The Care Show and Health Plus Care as well as writing about prominent issues in care for a range of publications, typically focussing on technology, digitisation and reform in social care in the UK and Ireland.
Lorcán believes technology can play a role in supporting recruitment and retention efforts and has been a part of CarePlanner’s recently collaboration with Wagestream to produce a series of ‘Masterclass’ videos to show how providers can utilise technology to support and retain staff in cost effective ways,
Always looking to better understand the challenges facing care providers and the solutions available, Lorcán is excited to host this panel and ask questions from a care roadshow stage instead of the audience for once.
Lindsay Rees
Head of Social Care Content, Quality Compliance Systems Ltd
Care RoadshowsLindsay Rees Bio
Lindsay joined QCS in May 2022 as the Head of Social Care Content following 17 years working as senior leader in Adult Social Care. She is a qualified adult nurse and has previously held operational leadership roles including, registered manager, regional support manager, regional clinical quality manager, head of quality and director of health.
Lindsay is an experienced professional who brings with her expertise in commercial operational leadership, clinical governance , quality assurance and quality improvement in nursing homes. She has dedicated her career in social care to leading, supporting, and mentoring teams to provide exceptionally high standards of care for people in social care.
Her role at QCS is an exciting opportunity to use her extensive operational knowledge and insight to drive forward quality and innovation and continue on her mission to support people to live well in social care.
Lynn Laughland
CEO, HRM Homecare Services Ltd
Care RoadshowsLynn Laughland Bio
Lynn launched HRM Homecare Services in 1994 and has successfully developed and grown the company into one of the largest care specialists providing home support to vulnerable people across Central and West Scotland. With over 300 staff she understands each stage of the infrastructure required.
She is highly skilled in Leadership, Management, Coaching, Team Building and is a highly qualified strong business development professional. She was recognised as Business Leader of the Year 2019 by Business Insider and Women’s Enterprise Scotland. In 2021 she was recognised by IoD Scotland as the Director of the Year − Agility & Resilience.
Lynn has several qualifications including a master degrees in both Social Work and Dementia Studies.
She has a wide range of connections in the UK health industry and further a field in the Middle East.
Nicola Cooper
Technology & Digital Innovation Lead, Scottish Care
Care RoadshowsNicola Cooper Bio
Nicola has had a leadership role social care innovation for 10 years, working in both the third and independent sectors in Scotland. She has a proven track record of service redesign, new product development, and implementing change in the digital health and social care space. When she was at Alzheimer Scotland, she led partners across health and social care and industry, on 2 national Tests of Change and a CivTech 4.0 Accelerator Challenge. Her current focus is on creating the conditions for ethical and rights-based, models of care, enabled by future workforce skills and emergent technologies and data driven innovation.
Peter Hope
Disabled Activist
Care RoadshowsPeter Hope’s Bio
My name is Peter hope. I have been a disabled activist and political activist most of my adult life. The thing I’m most noted for amongst the disabled community is that I was an activist at the formation of the disabled people’s direct action network (DAN). This involved taking part in a number of disability-led protests which in large part led to the disabled peoples discrimination act which now sits under the banner of the discrimination act. Today I am an active Christian and am still very involved in studying the plight of disabled people. Through my support with Baillieston Community Care I was introduced to a care technologist who has supported me with using technology in my home.