The seminars will be covering current issues within the care sector and are free for visitors to attend. CPD certificates are available for seminar attendees upon completion of a Certificate Request Form which will be available at the show via QR codes that can be scanned in the seminar room.
Further speakers to be revealed soon. Stay tuned for programme updates.
2024 Programme
10.15am – 11.00am: Future-Ready Workforces: Balancing Retention, Wellbeing and Development
Engage in a forward-looking panel discussion exploring the intricate balance of retention, wellbeing and personal development, offering insights for cultivating adaptable and thriving teams in evolving environments.
Dr Donald Macaskill, CEO, Scottish Care
Diane Tinline, Managing Director, HRM Homecare Services Ltd
Matthew Bond, CEO, Borderless
Maxine Smedley, Managing Director, HC-One Scotland and HC-One Wales
11.30am – 12.00pm: Do we need a social care revolution?
Social care has always seemed like an after-thought both in terms of policy and financial priority. This reality has existed long before current parliamentary or political make-ups. Yet for many social care is a fundamental human right that enables them to live and thrive. Has the time arrived for a more direct-action approach which places social care issues at the centre of societal and political discourse? How can we make the change we want to see really happen or will we always be dreamers on the edge? Can we learn from other collective action models?
Dr Donald Macaskill, CEO, Scottish Care
12.45pm – 1.30pm: Dementia Care Excellence: Crafting Enriching Approaches for Quality Living
Explore innovative strategies and compassionate approaches in dementia care excellence. Join our panel discussion on crafting enriching methods for quality living, promoting holistic wellbeing and enhancing the lives of those affected.
Anna Houston, Operations Director, HRM Homecare Services Ltd
Gayle Henry, Director of Care Operations, The Office of Sir Jackie Stewart OBE
Jennifer Hall, Head of National Services, Alzheimer Scotland
Helen Johns, Activity & Wellbeing Specialist/Author
Fiona Catterson, Member of National Dementia Carers Action Network
2.15pm – 2.45pm: Continuous Professional Learning is Changing (SSSC)
New CPL requirements for all SSSC registered workers are due launch in early summer 2024. The new CPL requirements aim to support the registered workforce to have the right skills at the right time in their career journeys and to deliver better outcomes for the people using services.
This session will give an overview of the pathways and core learning elements within the new CPL approach and introduce the new CPL website.
Kristina Robb & Jane Powell, Learning & Development Advisers for Qualifications & Standards, Scottish Social Services Council
Our speakers will be sharing their years of knowledge, strategies and tactics in our exciting seminars and panel sessions!
Take a look below to find out more about each of our experts and why you won’t want to miss seeing them in action.
Further speakers to be announced soon!
Anna Houston
Operations Director, HRM Homecare Services Ltd
Care RoadshowsAnna Houston’s Bio
Anna Houston has been working in the homecare sector for the last20 years, following a successful career in sales.
From 2004 to 2021 she ran several Carewatch franchises on the West Coast of Scotland.
In 2021 Anna joined the mutil award winning, independently owned homecare business HRM Homecare and is responsible for all operations across Central Scotland. Providing care and support to over 600 people.
Anna is Branch Chair, Exec member and Vice Chair Care at Home within Scottish Care. She also sits on numerous groups, including Fair Work in Social Care group. She has a particular interest in workforce and digital heathcare.
Often overlooked and undervalued, Anna is passionate about ensuring everyone who works in the social care sector is treated fairly and recognised for the integral part they play in the wider sector, and more importantly the positive impact they can have on someone’s health and wellbeing.
Anna was honored to be awarded Strategic Contribution Award at the Scottish Care at Home awards in 2023.
Diane Tinline
Managing Director, HRM Homecare Services Ltd
Care RoadshowsDiane Tinline’s Bio
With a career spanning over four decades, I have demonstrated exceptional leadership and strategic acumen in the public sector, construction and the health and social care sector. Commencing employment with HRM Homecare in July 2008 as the Business Development Manager, I quickly ascended the organisational ladder, assuming roles such as Business Development Director, Operations Director, and, in December 2022, being appointed as the Managing Director of HRM Homecare Services. I am also Managing Director of our sister company, HSC Futures which primarily focuses on the delivery of high quality accredited and bespoke training programmes and the supply of Nurses and Carers.
Before venturing into the private sector in 1980, I devoted 18 years to the public sector, gaining valuable experience and insights. Following this, I transitioned into a significant role as the Director of HR and Compliance within a construction training organisation, contributing to the organisation’s success and growth for a decade.
My academic and training portfolio includes an SVQ Level 4 in Health & Social Care, Leadership and Management for Care Services, and a Postgraduate Diploma in Management Studies, Child Protection and Adult Protection Trainer, Stroke and Parksinosn Facilitator etc. This combination of firsthand experience and academic excellence highlights my commitment to continuous learning and professional development within Health and Social Care.
As the Managing Director of HRM Homecare Services, I strive to steer the organisation towards excellence, ensuring the delivery of high-quality care services and fostering a culture of innovation and compassion. I have helped embed digital transformations within the organisation. I remain a respected figure in the sector, embodying the values of leadership, integrity, and dedication to the well-being of individuals in need of care and support.
Dr Donald Macaskill
CEO, Scottish Care
Care RoadshowsDr Donald Macaskill’s Bio
Dr Donald Macaskill has worked for many years in the health and social care sectors across the United Kingdom. A particular professional focus has been issues related to dementia, bereavement, palliative care and individual human rights. Most recently he has acted as a Commissioner on the UK Bereavement Commission.
He is the CEO of Scottish Care, the representative body for care providers in the independent sector, namely private, charitable, and employee-owned care organisations which includes care home and home care organisations.
He serves on a number of Scottish, UK and international charities and boards related to health and social care. He is currently on the organising panel of the Global Ageing Biennial Conference which is coming to Glasgow in September 2023.
Fiona Catterson
Member of National Dementia Carers Action Network
Care RoadshowsFiona Catterson’s Bio
I trained as a Home Economics teacher and worked in Govan, Glasgow before being a stay at home mum to our daughters, Victoria and Jennifer.
When I went back out to work I taught in a Special Needs School for children with complex learning difficulties. After doing a post graduate Diploma in Special Educational Needs I was then promoted to Principal Teacher.
From there I did a secondment to the local authority which enabled me to gain a wider knowledge of education.
After this I applied for and successfully gained a Depute Head Teacher post in a school managed by a major Scottish Charity within the third sector. From this post I then was promoted to Head of School where I stayed until my early retirement in 2015.
Through my career journey I gained vast experience of behaviour support, individualised approaches to learning, use of technology to support learning and also for environmental control, working within a multi disciplinary team plus insight into systems like Self Directed Support.
These skills were very useful when my mother was diagnosed with dementia as they enable me to get SDS for her to be supported at home for as long as she was able to live independently. I worked with her care at home team (which was a new company), writing their policies, writing and delivering their training packages and also delivering their management training courses. Mum’s needs then changed and she moved into a care home. While she was there I was instrumental in forming a Relatives Group who sought funding for, and helped deliver, projects within and out with the Home which enhanced the life experiences for residents.
In July 2020 my (then 64 year old) husband was diagnosed with a rare, degenerative brain condition for which there is no treatment and no cure. We could only manage the symptoms. This we did until November 2021 when he had a severe nose bleed that took the hospital six hours to stop. During this he aspirated blood which cause a chest infection requiring iv antibiotics plus he went into arterial fibrillation with the sudden blood loss. Due to the vulnerability of his brain he took a few weeks to recover his strength and get over the infection.
Around this time I started pulling in support from different agencies and, again, pursued SDS but for him this time. I had employed Personal Assistants for him plus a company who dealt with payroll, HR issues, HMRC etc. I also made adaptations to the house to accommodate his changing needs.
In early February 2022 he then had a stroke due to blood thinners having been stopped after the severe bleed. He then was recovering really well from the stroke when at the end of March he started having urinary problems. He was hospitalised for this as he was so unwell but, unfortunately, caught covid when in hospital. His vulnerable brain could not cope with covid and this then meant he had an additional diagnosis of dementia.
After 10 weeks in hospital he was discharged to a care home.
My Plan for his discharge was to ensure that he had appropriate stimulation and access to whatever services and activities he needed to ensure his quality of life and to ensure we had still a life together. This included him being at home overnight two nights a week and involved much planning, creativity and flexibility.
We attended Alzheimer Scotland’s community activities, went out to concerts, went out for lunch/ coffee, met up with friends, went to the cinema both for films and also live streaming events. I also raised my issues with the care home when the issues arose as I felt I was an advocate for those who could not speak for themselves.
Unfortunately, with two degenerative brain conditions, we knew that things would change as Ian’s health fluctuated and changed, and this is what has happened. However, I continue to question all decisions that are made about him and argue against a lot of the changes as I know him best and also know what his wishes and thoughts are.
I joined NDCAN to help change things for others so that their road and pathways are hopefully easier than the ones I have travelled along.
Gayle Henry
Director of Care Operations, The Office of Sir Jackie Stewart OBE
Care RoadshowsGayle Henry’s Bio
I am an Advanced Nurse Practitioner with over 25 years experience in Australia, Scotland and Switzerland. I have been employed by the University of Stirling as a Senior Dementia Consultant, writing and delivering training for the DSDC, providing expert advice and contributions for the BBC NI and interviewed by the Daily Telegraph, I have had several pieces of work published in the field of dementia and I currently work for Sir Jackie Stewart, OBE as a Director of Care Operations, I have also remained an Associate of Stirling University.
Helen Johns
Activity & Wellbeing Specialist/Author
Care RoadshowsHelen John’s Bio
Having spent 20 years working in the education and training sector, Helen’s world changed in 2012 when her mum was diagnosed with dementia.
Seeing how dementia and care home life affected her mum and fellow residents, Helen carried out extensive research into meaningful activity to see how it could help. Inspired by her findings, she felt compelled to switch her training business to supporting improvements in Health & Social care.
Helen has worked with hundreds of care teams locally, regionally and nationally but seldom told clients about the driving force behind her work. That changed in 2023 when she published a book to help families and unpaid carers in a similar situation.
A Duck Out of Water: Mum, dementia and care home life is Helen’s memoir about her mum’s experience and how it affected them both.
Jane Powell
Learning & Development Adviser for Qualifications & Standards, SSSC
Care RoadshowsJane Powell’s Bio
Jane has experience working in adult social care for the private and public sector. She has worked in learning and workforce development and has a special interest in SVQ qualifications, coaching, equalities and human rights and service design.
Jennifer Hall
Head of National Services, Alzheimer Scotland
Care RoadshowsJennifer Hall’s Bio
Jennifer Hall is the Head of National Support Services with Alzheimer Scotland – Action on Dementia and Vice-Chair for the Neurological Alliance of Scotland. Jennifer has worked in a range of social care organisations for over 22 years and has personal experience of caring for her Grandmother who had Alzheimer’s Disease. Jennifer is responsible for leading and developing Alzheimer Scotland’s 24hr Dementia Helpline, National Dementia Advisor service and Counselling Service. Jennifer has an MSc in Human Rights, Citizenship and Civil Society and a particular interest in equality and social justice. Jennifer is a strong advocate and champion of women’s brain health and sits on the stakeholder group for the Scottish Government’s Women’s Health Plan.
Kristina Robb
Learning & Development Adviser for Qualifications & Standards, SSSC
Care RoadshowsKristina Robb’s Bio
Kristina has experience in the development and delivery of qualifications and training in the public, private and voluntary sectors. She has led teams in a variety of care settings and has worked for Edinburgh College, University of Glasgow and SQA.
Maxine Smedley
Managing Director, HC-One Scotland and HC-One Wales
Care RoadshowsMaxine Smedley’s Bio
Maxine oversees HC-One’s delivery of kind care across Scotland and Wales. Having joined HC-One in 2022, Maxine has several decades of experience in the healthcare sector, most recently as Head of Scotland for Boots.
Maxine is a registered pharmacist and has brought her expertise in community health and care services to HC-One, supporting the strategic direction of their care in Scotland with her practical understanding of community needs and service provision.
Her 25-year career at Boots saw her progress from Pharmacist to a range of area and regional management positions before becoming their Head of Customer Experience and ultimately, Head of Stores thanks to her excellence in leadership and commitment to quality.
As Managing Director of HC-One Scotland, Maxine is passionate about using her operations expertise to lead HC-One’s high-quality kind care offer for people across Scotland, where she has lived all her life – she believes that great leadership is about seeing life through the eyes of the people living in HC-One’s homes.
Maxine is also a firm champion for colleagues having the freedom and confidence to be themselves in the best way they can, and brings with her a commitment to maintaining a positive, kind, and empowering workforce culture across Scotland for HC-One’s kind care teams. During her first 18 months in role she has changed the vision of leadership within HC-One homes in Scotland and believes that all colleagues should have a voice, for the good of themselves and their residents, regardless of their role.
Matthew Bond
CEO, Borderless
Care RoadshowsMatthew Bond’s Bio
Matthew is the CEO & Co-Founder of Borderless, a UK based technology platform revolutionising hiring and sponsorship in the Healthcare sector. Our mission is to help care providers solve staffing challenges by simplifying the international hiring and sponsorship process.
Matthew co-founded Borderless together with Jonathan in December 2022, during their time on Entrepreneur First, Europe’s leading startup accelerator program. That’s when they became acutely aware of the many issues the sector had with hiring, as well as the fraught process of bringing in staff from overseas – specifically the potential for third party abuse. After learning about the extortionate costs charged to employers and candidates, they started Borderless to provide a better, more ethical solution to international hiring.
Prior to this, Matthew spent worked in California and London in the technology industry, and across various entrepreneurial endeavours!